End-of-lease cleaning is one of the most complex services to provide as a cleaning agency.
We've conducted upwards of 10,000 triumphant bond return cleans and are confident that we have the process down to an exact science.
In saying the above, we do require the following from customers who book a bond return clean.
Access
Whilst we don't require you to be at the property, we do need someone to provide access, whether it's a key pick up at close by location, a friend or relative to let us in, or leaving the keys in a secret place. Please let us know, upon booking, how we will gain access to the property.
Parking
In an ideal world, finding parking would be trouble-free. In most cases, our teams have no problems. However, if you are booking your bond clean in the suburbs with limited parking like North Sydney, Sydney's CBD, Bondi and Parramatta's CBD, we request that you assist in providing parking. This will be conveyed explicitly to you upon receipt of your booking. If unable to do so, we can use a parking garage at an extra expense.
Moving should already be completed.
To provide the absolute best service to assist in your rental bond return, we require that no furniture is on the property. If you want to book a fully furnished end-of-tenancy clean, please get in touch with one of our capable staff via telephone or email before booking.
Running water and electricity
All cleaning services provided by Yahweh Property Care require running water and electricity.
We can only utilise vacuums that require electricity, and the best way to mop standing flooring is through hot water. If there is no power at the property, we may need to postpone or reschedule at an additional cost.
We go to great lengths to ensure our cleaners always show up, with no exceptions. It's part of why Yahweh Property Care has such an excellent reputation. Unexpected postponements mean a loss of income for our teams; that's why we may charge a cancellation fee if we cannot complete a job due to the hiccups above.
No Tradesman!
Our end-of-lease cleans in Sydney cannot be completed if there are tradespeople working on the property simultaneously with our team. If you are aware of painters, plumbers or any other tradesman scheduled to be at the property, please schedule your cleaning ideally for before or after the work has been completed.